This Privacy Policy explains how FlorAI (“we”, “us”, or “our”) collects, uses, and protects information when you use FlorAI – AI Garden Design on iPhone, Android, or the FlorAI Web App, and when you visit gardenappai.com.
Information we collect
When you use FlorAI – AI Garden Design we may collect: photos you upload for AI garden design or AI plant scan, the garden styles and prompts you choose, device information (such as device type, operating system, and language), basic usage information, app diagnostics, and any information you send us through support or contact forms.
How we use information
We use your information to generate AI garden design ideas, run AI plant scan and AI plant health features, improve the FlorAI app and Web App, secure our services, prevent abuse, comply with legal obligations, and respond to your support requests.
Photos and AI processing
Photos uploaded to FlorAI may be processed by trusted AI providers in order to generate AI garden design results, identify plants, or check plant health. We do not sell your photos. We keep photo usage limited to providing and improving these features.
Cookies and analytics
Our website uses cookies and similar technologies for basic site functionality and analytics. We use Vercel Analytics, Google Analytics, and Meta Pixel to understand how visitors use the site so we can make it better. You can disable cookies in your browser at any time.
Advertising and measurement
Meta Pixel and Google Analytics may use cookies and identifiers to measure campaign performance, including custom events such as iOS_App_Store_Click and GooglePlay_Store_Click that help us understand which downloads come from the gardenappai.com website.
Third-party services
FlorAI may use third-party services such as Apple App Store, Google Play, cloud hosting providers, error monitoring tools, and AI model providers. Each provider has its own privacy policy.
Data retention
We retain information only as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our terms. You can request deletion of your account or data by emailing support@gardenappai.com.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete information about you. You can also object to certain processing. Contact us to exercise any of these rights.
Children
FlorAI is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact
Questions about privacy at FlorAI? Email support@gardenappai.com.
